Reservation Supervisor Job Mercure Jakarta Kota Hotel

Mercure Jakarta Kota Hotel is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE INTERNET in all rooms and hotel public areas.

Reservation Supervisor - Job Reference 121396

Key tasks

• Reporting directly to the Front Office Manager, is directly responsible for controling reservation team and handling telephone inquiries, accepting reservations and the subsequent input into the computer system.
• Work closely with all Front Office and Sales personnel, and in particular, Sales, providing lead advice and constant "feedback" concerning both inquiries and firm reservations.
• Work at all times in maximizing the hotel’s occupancy potential, whilst protecting the Hotel's business mix.
• To make sure that the hotel achieve Excellent Resavision Score

Skills

• Has 1 year expereince as Reservation Supervisor
• Good Communication skill
• Details & Service oriented
• Capable to do training
• Mastering Realta system is preferable

Contact HRD
Erny Widhayanti: hrm@mercure-jakarta-kota.com - (021) 6248680

Mercure Jakarta Kota Hotel is Hotel with individuality, passion for service and committed to quality and guest satisfaction. Join a team of warm and friendly professionals who will share their love for hospitality.